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FAQ
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Where do you deliver?We deliver within a 30km radius of Moulton, Northampton, UK. If you're unsure whether we cover your area, please contact us - orders@wildflorrie.com
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Do you offer next-day delivery?Yes! We offer next-day delivery for orders placed before 12pm, or select a later date that best suits you.
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Can I request a specific delivery time?We cannot guarantee specific delivery times but will do our best to accommodate requests. Deliveries typically take place between 8am - 8pm.
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What happens if the recipient isn’t home?If no one is available, we will try to leave the flowers in a safe place or with a neighbour. If that’s not possible, we will contact you to arrange redelivery (additional charges may apply).
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Can I customise my bouquet?Absolutely! Contact us with your preferences, and we will do our best to create a bouquet tailored to your request (prices may vary).
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What payment methods do you accept?We accept major debit/credit cards.
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How should I care for my flowers?Keep your flowers in fresh water, trim the stems every couple of days, and avoid placing them in direct sunlight or near heat sources.
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What if I receive damaged flowers?In the incredibly rare event that this happens, please contact us within 24 hours with a photo of the flowers, and we will arrange a replacement or refund.
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Do you offer subscriptions or regular flower deliveries?Yes! We offer 3, 6 and 12 monthly flower subscriptions. Please see our 'Subscriptions' page for more details.
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How can I contact you?You can reach us at orders@wildflorrie.com. We’re happy to help with any queries!
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